Hi, this is Abhishek
I'm a Business Analytics/AI professional.
About Me
Welcome!
I'm Abhishek Bhatnagar, a seasoned business-tech professional specializing in product analytics, strategy development, and AI-driven product innovation within the Banking, Financial Services, and IT sectors.
Currently pursuing a Master's in Engineering with a focus on Artificial Intelligence for Product Innovation at Duke University, I bring over eight years of experience in leveraging data to craft impactful solutions and drive measurable growth.
I have a wide range of hobbies and passions. From reading, playing sports, to traveling, I'm always seeking new experiences and love to keep myself engaged and learning new things.
I believe learning never stops and that's my driving force!! 🙂
My Skills
Advanced Analytics
Predictive Analytics
Project Management
PySpark
Python
Financial Analysis
Business Intelligence
SQL
JAVA
Git
JIRA
Jupyter
Agile
Experience
TD Bank Canada Group
Senior Business Insight Analyst
Jan 2022 - Aug 2024
At TD Bank, Abhishek drove significant value for the company, including an estimated CAD $1.7MM by identifying profitable customers within co-brand product lines scheduled for closure. He played a key role in increasing revenue from balance transfers by 10% annually through the enhancement of a legacy customer segmentation model, which improved targeting and pricing strategies. Additionally, Abhishek boosted year-over-year revenue for the Amazon card portfolio by 20%, optimizing campaign criteria to increase customer engagement and spending. His contributions also extended to mentorship, where he guided new associates on both business and technical projects, fostering skill development and domain expertise within the team.
GE Capital
Manager – Products & Analytics
Jun 2017 - Jun 2020
At GE Capital, Abhishek led various product development and enhancement initiatives, resulting in a 10% increase in portfolio revenue and a 2% rise in market share annually. He was instrumental in improving customer acquisition and retention strategies for a portfolio of 1.2 million accounts, refining the value proposition and enhancing customer strategy. Abhishek’s focus on efficiency led to a 30% reduction in costs and a savings of 120 man-hours annually through transformative business process improvements and policy development. Furthermore, he developed and refined Tableau dashboards and key performance indicators (KPIs), which streamlined decision-making and improved performance reporting for the team.
